Payment Methods & Issues (USA)

Created by Hannah Mae, Modified on Wed, 11 Dec, 2024 at 7:37 AM by Hannah Mae

Discover the payment options accepted by Printerpix and find solutions to common issues at checkout.


Payment Options

Printerpix accepts the following payment methods. Please note that we do not accept cash or checks. We recommend using credit or debit cards issued by a bank, as pre-paid cards may not go through, and refunds to them could take up to 60 days.


Card Payments


  • American Express
  • Maestro
  • Mastercard
  • Visa


Payment Services 


  • Afterpay (split purchases into 4 interest-free payments)
  • Amazon Pay
  • Apple Pay (available on iOS app checkout)
  • PayPal


All payment transactions at Printerpix are encrypted with an SSL connection to protect your credit card information.


Common Payment Issues & Solutions

  1. Card Declined
    • Double-check that your card details are entered correctly.
    • Ensure your card has sufficient funds or is authorised for online purchases.
  2. Payment Not Going Through
    • Try using a different payment method.
    • Clear your browser’s cache or switch to another browser/device.
    • Ensure your internet connection is stable.
  3. Duplicate Charges
    • If you notice multiple charges for the same order, contact us immediately so we can investigate and resolve it.
  4. Unable to Select a Payment Method
    • Ensure your chosen method is supported in your country or region.
    • Contact your bank or payment provider if the issue persists.


If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here.

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