The type of packaging your item will arrive in depends on the product itself. We aim to use the most appropriate materials to ensure your order arrives safely and in perfect condition.
1. Packaging Types
- Insulated Cardboard Boxes: Large orders are often shipped in sturdy cardboard boxes to ensure added protection during transit.
- Plastic Mailing Bags: Some products (i.e. smaller puzzles) may arrive in plastic mailing bags to minimize weight and shipping costs.
2. Customization Options for Packaging
- At this time, we do not offer customization options for packaging.
- However, certain photo books have the option to include a gift sleeve at a small additional cost. This can be selected during the checkout process if available for your product.
If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here (USA) or click here (UK)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article